In 2024, The Social Deck did a review of the Gambling Help Queensland (GHQ) website to provide recommendations on how it could better meet the needs of Queensland’s multicultural communities.
We made recommendations on ways to update the Gambling Help website to help improve awareness and understanding of potential harm from gambling amongst Queensland’s multicultural communities, including where to get support.
The Social Deck approached the review in the following key phases:
To wrap up the project, we prepared a final report detailing our methodology, findings, areas of improvement and rationale for messaging for the website, with any recommendations on future resources to support target audiences.
Based on these recommendations, we included draft messaging and copy to be incorporated into website content on key pages of the Gambling Help Queensland website.
We also designed a number of website concepts for pages that could be created to specifically target information for multicultural communities, including organisations that support individuals.
The Social Deck worked with the Queensland Office of Liquor and Gaming Regulations (OLGR) to undertake a review to inform how the Gambling Help Queensland (GHQ) website can better meet the needs of Queensland’s multicultural communities.
The Social Deck acknowledges the traditional custodians of Country throughout Australia and recognises their continuing connection to land, waters and community. Our staff live and work on the lands of many First Nations peoples, including the Gubbi Gubbi or Kabi Kabi people, the Turrbal and Yuggera people, the Bundjalung people, the Ngarigo and Ngunnawal people and the Wadawurrung people. These peoples have lived on and cared for these lands for thousands of generations, and their sovereignty has never been ceded. We pay our respects to them and their cultures, and to elders past and present.
The Social Deck acknowledges the traditional custodians of Country throughout Australia and recognises their continuing connection to land, waters and community. Our staff live and work on the lands of many First Nations peoples, including the Gubbi Gubbi or Kabi Kabi people, the Turrbal and Yuggera people, the Bundjalung people, the Ngarigo and Ngunnawal people and the Wadawurrung people. These peoples have lived on and cared for these lands for thousands of generations, and their sovereignty has never been ceded. We pay our respects to them and their cultures, and to elders past and present.
