Business and engagement services for the NDIS Provider and Worker Registration Taskforce

In 2024, we were engaged by the Department of Social Services to provide engagement, data analysis and reporting services for the NDIS Provider and Worker Registration Taskforce.  

The Government formed this Taskforce following recommendations made by the Independent Review of the NDIS. The Taskforce’s role was to give expert advice on designing and setting up a new regulatory model for NDIS providers and workers.  

During their engagement period, we supported the Taskforce to engage with over 2,200 people, including NDIS participants, their families and carers and other stakeholders in the disability sector. Conversations were held through small meetings, roundtables and webinars to understand the impact of a proposed new registration model. Individuals and organisations also made submissions.  

In addition to providing strategic engagement advice, our role supporting the Taskforce involved:

• attending and transcribing over 100 one-on-one meetings and roundtables  

• designing roundtable agendas and talking points

• designing and producing a series of webinars with people with disability and stakeholders

• producing event reports  

• data analysis of over 700 submissions and event summary reports

• production of a consultation report to help inform the Taskforce’s advice to government.  

The Taskforce’s full advice is available on the Department of Social Services website.

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